Refund Policy

Last updated: June 17, 2026

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CherryUnlocked provides digital products, private memberships, and scheduled online services. Because these are digital goods delivered immediately upon payment, all sales are generally final. Please read this policy carefully before purchasing.

1. General Policy — No Refunds

All purchases of digital products, membership access, and scheduled interaction services are non-refundable once access has been granted or the digital product has been delivered. This applies to purchases made by card and Telegram Stars.

By completing a purchase, you acknowledge that the digital goods or community access are delivered immediately and that you waive any applicable withdrawal right to the extent permitted by law.

2. Exceptions — When Refunds May Be Considered

A refund request may be considered solely in the following circumstances:

Refunds are not issued for change of mind, dissatisfaction with a creator's content, or purchases made by mistake.

3. How to Request a Refund

To submit a refund request, contact us at support@cherryunlocked.com within 48 hours of the transaction. Please include:

4. Review & Processing

We will review your request and respond within 3 business days. Approved refunds are processed via the original payment method and may take 5–10 business days to appear, depending on your bank or payment provider.

5. Chargebacks

If you initiate a chargeback without first contacting us, we reserve the right to suspend your account pending investigation. We encourage all users to contact support first — most issues can be resolved quickly and without a formal dispute.

6. Telegram Stars

Purchases made using Telegram Stars are subject to Telegram's own payment terms. CherryUnlocked is unable to issue direct refunds for Stars-based transactions; these must be directed to Telegram's support team.

7. Contact

support@cherryunlocked.com